November 2011
Travel Trade Gazette
View all stories from this issue.
£11m project at Leeds Bradford airport
Wed, 7 Dec 2011
Leeds Bradford airport is investing £11m in the next stage of its passenger terminal development, which includes a bigger departure lounge and a redesigned security zone.
Green light for Singapore and Virgin Australia deal
Thu, 1 Dec 2011
Singapore Airlines and Virgin Australia’s alliance has got the final go-ahead from the Australian Competition and Consumer Commission’s (ACCC).
Hollywood star quits twitter over plane row
Fri, 9 Dec 2011
The actor Alec Baldwin has quit the microblogging site twitter following a headline-grabbing row when he was booted off a flight in the US.
"Half of all bookings" will still fall outside Atol
Fri, 18 Nov 2011
Around 50% of holidaymakers will still be unprotected by Atol when the new reforms come in, travel insurance provider International Passenger Protection has warned.
"Not all doom and gloom" for travel
Thu, 8 Dec 2011
Consumers that did not have a holiday this year are looking to book early for 2012, with Florida and short-haul being the main growth areas for Attraction World.
53 tourism bodies sign APD petition
Mon, 5 Dec 2011
Over 50 tourist boards around the world have sent a petition to the chancellor, protesting against the government’s plans to increase Air Passenger Duty (APD) with a double inflation rise.
Abta puts spotlight on winter sports
Tue, 6 Dec 2011
A new ski health and safety campaign is being launched by Abta to raise awareness of health and safety issues among winter sports enthusiasts.
Abta slams APD hike
Tue, 29 Nov 2011
The trade has reacted angrily to today’s Autumn Statement, which saw chancellor George Osborne confirming that Air Passenger Duty would be increased from April 2012, and has vowed to keep fighting against the tax.
Abta to continue push to become Approved Body
Mon, 19 Dec 2011
Abta has vowed to continue discussions with the CAA in a bid to become an Atol Approved Body.
Abta 'unlikely' to become Atol Approved Body
Wed, 14 Dec 2011
Abta is unlikley to become an Approved Body under the current Atol reform proposals, meaning an additional 629 of its members could have to join the Atol scheme.
Abta urges chancellor to give 'industry a break' over APD
Tue, 6 Dec 2011
Abta has accused the government of “rejecting all common sense”, after the “disappointing” news that the government would not be reforming Air Passenger Duty.
Abta's credibility questioned after Pollard admits fraud
Fri, 18 Nov 2011
Abta has come under fire from the trade after former committee member Johnny Pollard pleaded guilty to fraud yesterday.
Abta's formal response to Atol Information Paper
Tue, 13 Dec 2011
Abta has submitted its written response to the CAA’s Information Paper on the government’s Atol reform proposals, which was published last month.
Ace reveals changes to UK Cruise Convention
Mon, 28 Nov 2011
Ace has revealed plans for its new look 2012 convention, which it said would be “more concentrated and focussed” on events for delegates.
Ace River Cruise Expo: Harmer reveals changes to Cruise Convention
Wed, 23 Nov 2011
Ace director Andy Harmer told delegates at the first Ace Rive Cruise Expo that the UK Cruise Convention would be “refreshed” next year.
Ace River Cruise Expo: How to lure first-timers
Wed, 23 Nov 2011
The biggest challenge for agents wanting to sell river cruising, is shifting customers’ mindsets away from the ocean sector, delegates at the first Ace river cruise expo were told on Sunday.
Ace River Cruise Expo: Plans for cruise expo in 2012
Wed, 23 Nov 2011
Ace director Andy Harmer has admitted that there is a strong likelihood the organisation will hold another river cruise expo next year and has mooted other cities in which it could be held.
Advantage fights downturn with luxury and cruise
Tue, 22 Nov 2011
Dedicated luxury manager and new cruise booking programme help tackle flat sales
Advantage welcomes report into future of the high street
Tue, 13 Dec 2011
Advantage has welcomed the report into the future of high streets, which was unveiled today by retail expert Mary Portas.
Advisor: Keep clear of unfair dismissals
Wed, 16 Nov 2011
Confused by the law surrounding unfair dismissal? Our legal expert, David Bickford of Penningtons Solicitors, explains all
Advisor: Plan your sale for top returns
Tue, 1 Nov 2011
TTG’s financial expert Andrew Burnham explains how to prepare your business for close scrutiny, making it an attractive prospect to potential buyers
Advisor: The laws that help protect and serve
Tue, 13 Dec 2011
TTG’s legal expert Joanne Vengadesan spells out what data protection laws mean for your business
Agent handed LifeLine backs charity with book
Thu, 24 Nov 2011
A former travel agent who suffered a stroke at the age of 21 has written a book using only her eyes in a bid to raise funds for Abta LifeLine
Air Malta returns to Tripoli
Mon, 21 Nov 2011
Air Malta will resume flights to Tripoli next Monday, operating the route three times a week.
Air Passenger Duty rises to go ahead
Tue, 29 Nov 2011
The Treasury has confirmed that Air Passenger Duty will be increased from April 2012 by a “double-inflation” amount of around 10%.
Air Zim aircraft impounded at Gatwick
Tue, 13 Dec 2011
An Air Zimbabwe Boeing aircraft was seized at Gatwick yesterday over a $1.2 million debt owed to a US firm.
Airline chiefs rally together on ETS
Fri, 30 Dec 2011
Airline chief executives leading the Axe the Tax campaign have rallied together to brand Air Passenger Duty (APD) an “injustice” ahead of the EU ETS introduction in January.
Airlines could be included in Atol scheme
Thu, 24 Nov 2011
Airlines could be brought into the Atol scheme in early 2012 following the government’s announcement that it may extend its Draft Civil Aviation Bill.
Airlines step up APD attack with 'Axe the Tax'
Thu, 17 Nov 2011
Airlines have stepped up the pressure on the government over Air Passenger Duty ahead of this month’s Budget Statement
Airport passengers could face 12-hour delays
Fri, 25 Nov 2011
Heathrow passengers could be hit by delays of up to 12 hours next week when border officials are set to go on strike.
Airports operating normally this morning
Wed, 30 Nov 2011
The UK’s main airports say they are operating normally this morning, despite UK Border Agency staff walking out in the public sector strike.
Airports set to be hit by public sector strike
Thu, 24 Nov 2011
Passengers could face major disruption next week as border staff at UK airports and ports are set to take strike action.
Aito announces green award winners
Fri, 25 Nov 2011
Tenerife Tourism, Tribes Travel and Adventure Alternative were the winners of Aito’s sustainable tourism awards.
All Leisure to hit profit target but warns on 'challenging' trading
Tue, 29 Nov 2011
All Leisure Group is expecting to hit its profits target of £2.6 million for 2011 despite higher oil prices and a “challenging” market.
American Airlines files for bankruptcy protection
Tue, 29 Nov 2011
The parent company of American Airlines has filed for Chapter 11 bankruptcy protection.
American remains in oneworld, alliance says
Mon, 5 Dec 2011
Oneworld has moved to reassure customers that American Airlines will remain part of the airline alliance following its Chapter 11 bankruptcy filing.
APD banding decision is a 'kick in the teeth'
Wed, 7 Dec 2011
The trade has labelled the decision to retain a four-band Air Passenger Duty (APD) structure as a ‘kick in the teeth’
APD campaign to continue in 2012
Tue, 20 Dec 2011
The Axe the Tax campaign has vowed to continue with its fight against Air Passenger Duty (APD) in 2012.
APD news is 'slap in face' - Caribbean Tourism Organisation
Tue, 6 Dec 2011
The Caribbean has labelled the government’s Air Passenger Duty announcement this morning as a “slap in the face”.
APD to retain four-band structure
Tue, 6 Dec 2011
Air Passenger Duty (APD) is to be retained with its current banding structure.
Asian hoteliers in growth mode
Wed, 30 Nov 2011
Como Hotels and Resorts and GHM have eyes on expansion
Aviation firm Astraeus shuts down
Tue, 22 Nov 2011
Former charter airline Astraeus has ceased trading after going into administration yesterday.
AWTE to hear from top broadcast journalist
Thu, 17 Nov 2011
The Association of Women Travel Executives’ (AWTE) annual Christmas Lunch will be headlined by journalist Selina Scott.
Baldwin booted off flight in US
Wed, 7 Dec 2011
Hollywood star Alex Baldwin was reportedly booted off a flight in the US for playing the popular online game Words with Friends before take-off.
Bata attacks Osborne ahead of Autumn Statement
Tue, 29 Nov 2011
The British Air Transport Association (Bata) has accused chancellor George Osborne of a “little Britain” approach to UK infrastructure, ahead of the Autumn Statement, which is due to be heard later today.
Big game hunting in Botswana
Thu, 17 Nov 2011
Experience Holidays’ Yvonne Dann reports from a fam trip
Big two launch 2012 brochures
Thu, 15 Dec 2011
Thomson, First Choice and Simply Travel have today unveiled new brochures for the summer 2012 season, as they seek to entice holidaymakers back after a difficult year’s trading.
bmibaby adds two ski destinations
Wed, 7 Dec 2011
Two new ski destinations, Chambery and Toulouse, will be served by bmibaby from East Midlands airport later this month.
Book Now, Pay Later, says Qantas
Tue, 20 Dec 2011
Qantas hopes to stimulate 2012 bookings with a £15 deposit offer for online sales.
Brazil tourist resort infested by flesh-eating piranhas
Fri, 18 Nov 2011
A popular tourist resort in Brazil has been hit by thousands of flesh-eating piranhas, which have bitten at least 15 swimmers.
British public 'wising up' to higher air taxes
Thu, 24 Nov 2011
More than two-thirds of the public think that they already pay too much tax when they take flights, according to an Abta survey.
Business travel driving Japan recovery
Wed, 23 Nov 2011
The recovery in the number of UK travellers visiting Japan following the tsunami in March is being driven by the business travel market.
CAA Atol awareness plan too slow, say agents
Fri, 2 Dec 2011
Agents have accused the Civil Aviation Authority of leaving consumers confused about Atol over its plans to only start educating the public about reforms in late 2012.
CAA fails to close Atol loophole
Thu, 17 Nov 2011
The CAA has “completely missed the point” in its attempt to stop agents acting for the consumer avoiding having to hold an Atol, a leading travel figure has claimed
CAA hires firm to advise on Cook, report claims
Mon, 5 Dec 2011
A weekend news report is claiming that the CAA has hired an American restructuring firm to advise it on Thomas Cook.
Cairo violence continues despite military offer
Wed, 23 Nov 2011
Clashes have continued throughout last night in the Egyptian capital of Cairo between protestors and police.
Calls for Heathrow to be closed on Wednesday over safety fears
Tue, 29 Nov 2011
The MP whose constituency includes Heathrow, has called for the airport to be closed on Wednesday, amid concerns over safety in the strike by public sector workers.
Cameron asks for report on Thomas Cook
Wed, 23 Nov 2011
Prime minister David Cameron has asked for the government’s business department to provide a report on Thomas Cook.
Canadian bidder for Travelzest given more time
Tue, 13 Dec 2011
The company bidding to take over tour operator Travelzest has been given another extension to decide whether to launch a formal offer.
Cardiff lands new flight to Florida
Tue, 6 Dec 2011
Cosmos and Avro will start operating flights and offering holidays direct from Cardiff to Orlando in Florida next summer.
Catch up on Qatar Airways
Tue, 13 Dec 2011
Reinforce your sales spiel with the airline’s five modules
Cathay Pacific to introduce premium economy
Mon, 12 Dec 2011
Cathay Pacific is to introduce a premium economy class on its long-haul flights from spring 2012.
CCS brands prepare for wave season
Mon, 28 Nov 2011
Princess, Cunard and P&O are gearing up for the launch of their wave season, with cruise sales beginning on December 1.
Christmas market river cruises hit by drought
Tue, 6 Dec 2011
Christmas market river cruises are being threatened by low water levels, caused by a late season drought in Europe.
CityJet celebrates Christmas with special flight
Thu, 15 Dec 2011
CityJet took 40 children from Temple Street Children’s University Hospital and their families on a special Christmas flight, allowing many of them to experience for the first time what it is like to fly.
Clashes continue in Cairo
Mon, 21 Nov 2011
Security forces are continuing to clash with protestors in Cairo today following more violence over the weekend which left 13 people dead.
Coach operator goes into administration
Fri, 2 Dec 2011
Essex-based Crusader Holidays, which ran short break coach holidays in the UK and Europe, has gone into administration.
Come to the Maldives with NIYAMA & Etihad!
Wed, 30 Nov 2011
Find out about our exclusive ttgluxury Experience to Per AQUUM and Etihad and your chance to stay at NIYAMA
Comment: APD - a "comprehensive" government failure
Thu, 8 Dec 2011
Abta chief executive Mark Tanzer reflects on the government’s decision to increase APD and to keep the four-band system.
Comment: How corporate trade can work for travel
Fri, 16 Dec 2011
Dean Wilson, managing director & VP international for corporate trade company Active International reflects on the benefits of this concept for travel companies during an economic downturn.
Cook boss: 'We're open for business'
Tue, 22 Nov 2011
Thomas Cook bosses have moved to reassure customers and the trade that it is still “open for business” following its decision to seek extra cash from its banks.
Cook could face £100 million restructure bill
Mon, 12 Dec 2011
Thomas Cook could face costs of £100 million in redundancy and restructuring costs as it looks to turn around its UK business.
Cook could lose out to Tui, warn analysts
Wed, 23 Nov 2011
Tui Travel’s Thomson tour operation could be the winner if negative publicity about Thomas Cook damages its reputation with consumers.
Cook eases debt fears with hotel group sale
Tue, 13 Dec 2011
Thomas Cook is to reduce its debts by around £81 million after reaching an agreement to sell its interest in Spanish hotel company HCV.
Cook hopes to have new chief executive by March 2012
Wed, 14 Dec 2011
Thomas Cook has begun interviewing candidates for a new permanent chief executive.
Cook in talks with banks as trading 'deteriorates'
Tue, 22 Nov 2011
Thomas Cook’s shares have slumped after it announced it was in fresh talks with its banks to ensure it has enough cash to see it through the rest of the year.
Cook must restore trust in travel, says McEwan
Tue, 22 Nov 2011
Thomas Cook must act to immediately restore consumer confidence in its brand or it could affect customers’ trust in other travel companies.
Cook reaches deal with union to end cabin crew strike threat
Tue, 13 Dec 2011
Thomas Cook has struck a deal with cabin crew union Unite to end potential industrial action at the tour operator’s airline.
Cook reassures customers after 30% decline in bookings
Sat, 26 Nov 2011
Thomas Cook is working hard to reassure customers and the trade that it is financially stable, following a week that saw bookings decline by 30%.
Cook refers rival ads to Abta
Thu, 1 Dec 2011
Thomas Cook’s UK mainstream boss said the comany has referred First Choice and Lowcostholidays to Abta over online activity it believes breached the association’s code of conduct.
Cook sees shares plunge by two-thirds
Tue, 22 Nov 2011
Thomas Cook shares have plunged by more than two-thirds today following the news that it is seeking extra funding from its banks.
Cook set to announce more shop closures?
Mon, 21 Nov 2011
Thomas Cook could announce up to 200 shop closures later this week according to a report at the weekend.
Cook shares recover after collapse
Wed, 23 Nov 2011
Thomas Cook shares have bounced back by more than 25% this morning after seeing £265 million wiped off the company’s value yesterday.
Cook threatens legal action over lowcost advert
Thu, 24 Nov 2011
Thomas Cook is taking legal action over an online advert from lowcostholidays reading “Been Thomas Crooked?”.
Cook to close 200 shops over two years
Wed, 14 Dec 2011
Thomas Cook has confirmed that it will close 200 “under-performing” shops in the UK over the next two years.
Cook to double online bookings with new websites
Wed, 14 Dec 2011
Thomas Cook will relaunch its websites in time for the peak trading period as it aims to double the current level of online bookings.
Cook to finally release 2011 results
Wed, 7 Dec 2011
Thomas Cook will reveal its delayed financial results next week.
Cook to go 'back to basics' to fix UK business
Thu, 15 Dec 2011
Thomas Cook has promised to go “back to basics” to revive its struggling UK tour operation.
Cook: 'no impact' on holidays
Sat, 26 Nov 2011
Thomas Cook has moved to reassure customers that there would be no impact on holidays following the events of this week.
Cook's Ailles to headline ITT dinner
Wed, 7 Dec 2011
Thomas Cook CEO mainstream, UK and Ireland, Ian Ailles, will be guest speaker at the ITT’s first Odyssey Supper of 2012.
Cook's UK profits slump as margins fall 70%
Wed, 14 Dec 2011
Thomas Cook has admitted that its UK business has become “overly complex and too volume driven” as profits slumped in 2011.
Co-op Travel's Manchester office to close
Wed, 30 Nov 2011
Co-operative Travel’s office in Manchester is to close with 100 jobs being saved and transferred to other offices in the north-west, it has been announced to staff today.
Cosmos and Avro add Florida flight from Newcastle
Thu, 8 Dec 2011
Cosmos Holidays and Avro Flights will launch another new seasonal flight to Florida, this time from Newcastle, following their announcement earlier this week of a service from Cardiff.
Cosmos plans a ‘total refresh’ before 2012
Thu, 15 Dec 2011
Cosmos Holidays is undergoing a “total refresh” and doubling the number of brochures being sent to agents for the post-Christmas peak booking season
Cox & Kings boosts revenues Down Under
Wed, 7 Dec 2011
Booking revenues to Australia and New Zealand have increased 84% for Cox and Kings in the past year, according to the company.
Cruise Convention limited to 400 delegates
Thu, 8 Dec 2011
Numbers to the Cruise Convention next year will be capped at 400, with each person being charged £55.
Cruise sector at 'bottom of consumer confidence trough' - Carnival UK boss
Tue, 13 Dec 2011
The cruise sector has reached the “bottom of the consumer confidence trough” and “ we could be seeing the earliest signs of a lift”, the UK boss of Carnival told agents yesterday.
CTO to fight on against APD as 8% rise confirmed
Thu, 1 Dec 2011
The chairman of the Caribbean Tourism Organisation (CTO) has said he will continue to lobby the government despite the Treasury’s confirmation that Air Passenger Duty will rise by 8% from April 2012.
Customers double as Jet2holidays focuses on value and extras
Thu, 17 Nov 2011
Revenues saw 146% for Dart Group-owned operation
easyJet gets behind young people in Northern Ireland
Tue, 6 Dec 2011
EasyJet highlighted its commitment to Northern Ireland as key sponsor of the Pride of Northern Ireland Awards, which recognise young people who are making a difference to their communities.
EasyJet reduces holiday deposit to £50pp
Fri, 23 Dec 2011
EasyJet Holidays has reduced the deposit that passengers are required to pay for a summer holiday next year to £50pp for bookings between today (December 23) and January 31.
Enjoy Holidays on acquisition trail following sale
Fri, 2 Dec 2011
Enjoy Holidays is looking to acquire more travel businesses following its sale to Turkey’s Anex Tourism Group .
Ensure sales are Spain sailing
Wed, 30 Nov 2011
Win a Spanish break on the new Estaciones Nauticas course
Environmental regulations hit Alaska cruising
Thu, 24 Nov 2011
Environmental issues have “severly reduced” demand for Alaska cruises over the past five years, a new report has shown
Essex agency selling Comtel flights folds
Fri, 18 Nov 2011
An Essex-based agency which sold flights for the airline which has been accused of asking passengers to fund their own trip home has ceased trading.
Etihad to become largest Dreamliner operator
Tue, 13 Dec 2011
Etihad will become the world’s largest operator of Boeing’s Dreamliner following a deal to buy an additional 10 787-9 aircraft.
Euro crisis prompts Iata profit downgrade
Wed, 7 Dec 2011
Iata has downgraded its profit forecast for the global airline industry from $4.9 billion to $3.5 billion in the wake of the eurozone crisis.
Ex-Youtravel director joins Lowcost Travel
Tue, 22 Nov 2011
Youtravel’s ex sales and marketing director Paul Riches has joined Lowcost Travel as new group sales director
Fair Tax on Flying lands campaign award
Thu, 17 Nov 2011
The Fair Tax on Flying campaign last night won Campaign of the Year- Private Sector at the Public Affairs News awards in London.
Feature: Journey to the heart of Africa
Mon, 21 Nov 2011
Malawi may not be Africa’s top safari spot, but Gary Noakes discovers a country of friendly people, spectacular scenery and more wildlife then he expected
'Flat market in 2012' warns Cunard boss
Fri, 2 Dec 2011
The cruise market will see a slowdown in 2012, the boss of Cunard warned the industry last night.
Flight cancellations ahead of Wednesday strike
Mon, 28 Nov 2011
Etihad and Aegean Airlines have cancelled flights to London on Wednesday in order to avoid disruption at Heathrow due to the public sector strike.
Flights to Portugal cancelled due to strike
Thu, 24 Nov 2011
Many flights to Portugal have been cancelled today due to a general strike throughout the country.
Flybe secures $500 million funding for Europe expansion
Fri, 25 Nov 2011
Regional airline Flybe has secured $500 million in funding to buy 20 new Embraer aircraft as part of its expansion drive in Europe.
Fog continues to cause flight cancellations
Mon, 21 Nov 2011
Airports in eastern England are continuing to suffer delays and cancellations for a second consecutive day due to fog.
Foreign exchange changes welcomed
Tue, 20 Dec 2011
Banks have agreed to scrap some of the charges that they levy on holidaymakers following an investigation by the Office of Fair Trading (OFT).
Fred Olsen reveals commission plans to tackle discounting culture
Fri, 16 Dec 2011
The new marketing director of Fred Olsen has revealed plans to try and wipe out the discount culture in the cruise industry, with a new approach to the way in which Fred Olsen operates its commission structure.
Gold Medal signs youth hostel deal
Tue, 29 Nov 2011
Operator Gold Medal is offering independent agents the chance to book youth hostel accommodationin Australia through a deal with YHA.
Government changes direction on airport expansion
Wed, 30 Nov 2011
The government is to explore all options for expanding aviation in the UK – except for a third runway at Heathrow.
Government 'warming' to Thames Estuary airport
Mon, 21 Nov 2011
Boris Johnson is expected to today publish a study highlighting the economic benefits of a new airport in the Thames Estuary amid reports that the government is becoming more open to the idea.
Government win for HRG
Wed, 23 Nov 2011
TMC wins major government contract for travel policy
Grenada resort offers new incentive
Tue, 13 Dec 2011
Agents booking Mount Cinnamon can benefit from new promotion scheme
Heathrow 'better than usual' during strike
Thu, 1 Dec 2011
Airport passengers on Wednesday described border controls as “better than usual” despite initial fears that the strike could cause up to 12-hour delays.
Heathrow takes 50,000-passenger hit over strike
Mon, 12 Dec 2011
Airlines reduced passenger numbers by around 50,000 at Heathrow to help the airport cope with the one-day strike by UK immigration officials.
Heseltine backs Boris airport scheme
Mon, 28 Nov 2011
Former Conservative deputy prime minister Lord Heseltine has publicly backed Boris Johnson’s scheme to build an airport in the Thames Estuary.
HMRC to appeal MedHotels VAT case
Tue, 10 Jan 2012
The Court of Appeal has granted HM Revenue and Customs permission to appeal the MedHotels case, renewing uncertainty about tax rules for agents and bed banks.
Hogg Robinson makes increased profits
Wed, 30 Nov 2011
Business travel giant Hogg Robinson has seen profits rise by 22% thanks to winning new contracts and an increase in client spending.
Holidays "in good shape"
Mon, 5 Dec 2011
Thomson and First Choice brands have declared that the holiday market is “in good shape” following this morning’s release of Tui’s annual results
Homeworking: Avoid the butterfly effect
Wed, 23 Nov 2011
Distractions can be a homeworker’s worst enemy unless you master your concentration skills. Alex Blyth reports
Hotel room of the future, according to Microsoft
Tue, 22 Nov 2011
Microsoft and Novotel have teamed up to create what they believe is the hotel room of the future, featuring high-tech gadgets in a Paris hotel.
Iberia union calls for Christmas strike
Fri, 9 Dec 2011
Iberia’s pilots union is calling for strikes on two dates during the peak Christmas travel period over the airline’s plans to create a new low-cost unit.
ILTM 2011: agents told "tap into multi-gen travel"
Fri, 9 Dec 2011
Companies need to explore huge growth potential of extended family travel
In good hands
Wed, 30 Nov 2011
Explore’s Tour Leader of the Year 2011, Sudarshan KC, to lead the this TTG Explore Adventure
Insight Vacations launches tours in India
Mon, 12 Dec 2011
Escorted touring operator Insight Vacations has reintroduced India as a destination after a two decade gap with a standalone brochure.
Irish eyes are smiling
Wed, 23 Nov 2011
Swat up the Emerald Isle ahead of 2012, which is set to be a titanic year
Jet2 to offer Budapest from Leeds Bradford
Fri, 9 Dec 2011
Budget airline and tour operator Jet2.com is to launch flights to Budapest from Leeds Bradford Airport.
Jet2.com expands at Newcastle
Tue, 6 Dec 2011
Low-fare carrier Jet2.com will base an additional aircraft at Newcastle Airport and launch four new routes there for next summer.
Johnny Pollard is given a suspended prison sentence
Thu, 15 Dec 2011
Former Bookable Holidays director Johnny Pollard has been given a suspended prison sentence
Johnny Pollard pleads guilty to fraud
Thu, 17 Nov 2011
Former Bookable Holidays director Johnny Pollard has been told he could face up to 26 weeks in prison after pleading guilty to a £5,000 fraud.
Join top travel journalist at virtual tradeshow
Tue, 29 Nov 2011
Top travel journalist Simon Calder is to take part in TTG’s fifth virtual show, on December 13.
Join us for a luxury hotel evening with Mason Rose
Wed, 30 Nov 2011
Come and meet with some of the world’s best hotels, with Mason Rose and ttgluxury at the new-look Met Bar in London!
Jumeirah expands deeper into Europe
Mon, 12 Dec 2011
Dubai-based group announces plans for Rome property and Europe portfolio growth to six in 2012
Kevin Spacey stars in American Airlines TV ad
Thu, 17 Nov 2011
American Airlines launched its new ad campaign at WTM, which it said was a sign of investment in the UK market
KLM blames economy for Liverpool exit
Thu, 15 Dec 2011
KLM will pull out of Liverpool airport from March next year, blaming the economic downturn for its decision.
Landmark agreement for Delta and Brazil's Gol
Thu, 8 Dec 2011
Delta and Brazilian carrier Gol have signed a long-term commercial alliance, which involves the US airline investing $100 million in the low-cost carrier and having a seat on the board.
Lingard appointed director at Reader Offers
Wed, 7 Dec 2011
Nigel Lingard has been appointed non executive director of the cruise agent Reader Offers.
London agency goes into administration
Thu, 8 Dec 2011
A North London travel agency Shenoy & Co has gone into administration.
London hotels clean up in design awards
Wed, 23 Nov 2011
European Hotel Design Awards shines recognition on London’s finest
Marketing: Business positioning 101
Wed, 14 Dec 2011
Before you launch headlong into your 2012 campaigns, Gary Grieve of Capela Travel Training explains why you should first refine your business proposition
Marketing: Gay market gains
Wed, 23 Nov 2011
Following a seminar on the growing gay travel market at WTM, Carlie Trotter looks at why and how UK travel firms should be targeting LGBT consumers
McNeill Rigby snaps up Selective Travel
Fri, 16 Dec 2011
Belfast-based Selective Travel has been purchased by fellow Northern Ireland firm McNeill Rigby Travel.
Meet two Peninsula Hotel managers
Thu, 1 Dec 2011
The Peninsula Hotels is a luxury hotel group with properties in Asia, the US, and coming in 2013, Paris. Katherine Lawrey talks to the hotel managers from the Tokyo and New York properties
Mexican Riviera back on cruise menu for Norwegian
Thu, 15 Dec 2011
Norwegian Cruise Line is to reintroduce cruises from California to the Mexican Riviera for its winter 2013/14 programme.
Minoan Group launches new route between Glasgow and Toronto
Wed, 30 Nov 2011
Minoan Group has revealed plans to launch a new twice-weekly service between Glasgow and Toronto next summer.
Minor Group pledges help in Bangkok flood clean-up
Wed, 16 Nov 2011
Bangkok-based Minor Hotel Group, which includes luxury brands such as Anantara, continues to donate funds to aid victims from the floods in the area around the Thai capital and beyond
Morgans to manage third London property
Tue, 13 Dec 2011
The Mondrian London is to open on the South Bank by 2014 in former Sea Containers House
Mystery Shopper: December 1, 2011
Wed, 30 Nov 2011
Thomson agent Lucy Wing scored 78% and was named travel seller of the week. Find out why
Mystery Shopper: December 15, 2011
Thu, 15 Dec 2011
The Jet2.com website and a call centre agent scored 84% to win travel seller of the week. Find out why
Mystery Shopper: December 8, 2011
Wed, 14 Dec 2011
Geoff Thompson scored 86% and was named travel seller of the week. Find out why
Mystery Shopper: November 17, 2011
Thu, 17 Nov 2011
Thomas Cook agent Jamie Harffey was named travel seller of the week with a score of 92%. Find out why
Mystery Shopper: November 24, 2011
Wed, 23 Nov 2011
Jayne Jebbitt scored 80% and was named travel seller of the week. Find out why
Naiade Resorts reveals new image
Tue, 29 Nov 2011
The Indian Ocean resort operator has reinvented itself
New Abu Dhabi Rocco Forte hotel is boldest to date
Wed, 16 Nov 2011
Abu Dhabi’s luxury hotel develop-ments have taken a further leap forward with the arrival of Rocco Forte Hotels’ first opening in the Middle East
New appointments to Tui board
Thu, 1 Dec 2011
Tui UK & Ireland have announced a number of new board appointments, while Christian Cull, director of communications is leaving the group.
New cruise book featuring celeb stories
Fri, 9 Dec 2011
If you are on the hunt for festive gifts, consider a new book featuring 30 celebrities including Ranulph Fiennes, sharing their favourite seas, rivers, and ocean stories, which is in aid of Just a Drop.
New heritage pass targets domestic tourism
Thu, 8 Dec 2011
Heritage tourism offers agents the chance to earn commission and to offer clients a new domestic tourism experience, believes the boss of the heritage publisher Hudson’s Heritage.
New home for Harry Potter in LA
Wed, 7 Dec 2011
Everyone’s favourite wizard, Harry Potter and his friends will be heading to Universal Studios Hollywood with the popular Wizarding World of Harry Potter concept, which debuted in Orlando in June 2010.
New London hotel to open in April
Wed, 21 Dec 2011
Apex Hotels has announced that it will open its third London hotel - Apex Temple Court – on 1 April 2012.
New security guidance released for agents
Thu, 17 Nov 2011
A new industry guide has been created to improve safety and security in the workplace for travel agents.
New UK flights from Germanwings
Thu, 15 Dec 2011
Germanwings will be launching two new routes from Stuttgart to the UK next year – one to Heathrow and one to Manchester.
'No fire sale' on assets - insists Cook
Wed, 14 Dec 2011
Thomas Cook has vowed not to embark on a “fire sale” of its assets as the company attempts to reduce its debt pile.
No more strikes, says Qantas
Fri, 25 Nov 2011
Qantas has said there will no further protected industrial action from its unions for four years.
Northern Ireland consortium joins Advantage
Tue, 13 Dec 2011
Members of Northern Ireland independent travel agent consortium Consort will be joining Advantage Travel Centres in February.
Oriental Travel targets the trade
Tue, 6 Dec 2011
China specialist Oriental Travel is to start selling through the trade, the company’s managing director has told TTG.
Page & Moy brand to disappear
Mon, 12 Dec 2011
Page & Moy is to disappear as a brand from 2013 as the company prepares to focus on its Travelsphere and Just You programmes.
Planet Cruise expands its sales team
Thu, 17 Nov 2011
Hampshire specialist recruits for 15
Plunge into Your Car Hire
Wed, 30 Nov 2011
Win an indoor skydive with Your Car Hire this month
Police officers to cover border staff strike on Wednesday
Mon, 28 Nov 2011
Police officers from across the country will be drafted in to replace the thousands of border agency staff who are expected to walk out on Wednesday in the general strike over public sector reforms.
Portas set to announce high street plan
Mon, 12 Dec 2011
Retail guru Mary Portas is expected to recommend the reintroduction of market stalls and taxes on parking at out-of-town malls to revive the high street in the UK.
Price of ski holidays tumbles
Fri, 2 Dec 2011
The cost of ski holidays this winter has fallen by as much as 20% from their peak of two years ago.
Profit hike for Tui AG
Thu, 15 Dec 2011
Tui AG has said it expects to see a “moderate growth” in its business next year, after posting pretax profits of €206.8 million in the 12 months to the end of September, compared with €177.8 million a year ago.
Qantas fails to reach deal with unions
Mon, 21 Nov 2011
Qantas has been unable to reach agreements with unions in the industrial dispute which saw the Australian airline cancel all flights for a weekend last month.
Qatar brings in extra London flight
Thu, 8 Dec 2011
Qatar Airways will introduce a fifth daily flight from Heathrow to Doha next summer.
Quick! Catch Calder on the Caribbean now
Tue, 13 Dec 2011
Television’s best-loved travel journalist, and TTG columnist, Simon Calder, will be taking part in the TTG Virtual: Caribbean event at 4pm today.
Reach for Vanilla skies - a ttgluxury Experience to Mauritius and Reunion
Wed, 30 Nov 2011
Matthew Parsons joins agents on a Vanilla Islands trip with Sunset, Air Mauritius and LUX Island Resorts
Redseven acquires hen and stag party company
Sat, 26 Nov 2011
Eclipse Leisure, a stag and hen do specialist, has been bought by fellow pre-wedding weekend party company Brighton-based Redseven.
Reel in skiers with Inghams
Wed, 16 Nov 2011
There’s no time to waste with Inghams’ three ski courses
Regional hotels braced for tough 2012
Wed, 7 Dec 2011
The fragile state of the UK economy may mean that next year will be a particularly tough one for hoteliers outside London, a forecast from PwC warns.
Revealed! The UK Cruise Awards winners
Mon, 12 Dec 2011
Complete Cruise Solution hosted its seventh annual UK Cruise Awards onboard a newly refurbished Queen Mary 2…
Ride high with PortAventura
Wed, 16 Nov 2011
Get up to speed on the latest attractions on Spain’s Costa Daurada
Rise in business travel boosts Best Western sales
Thu, 1 Dec 2011
Hotel group Best Western claims it is on course for its “best year ever” after a boost in its agency and direct customer bookings.
Rubbish Island 'overwhelmed' by hotel waste
Fri, 9 Dec 2011
Hotels in the Maldives have been temporarily banned from dumping rubbish on one of the country’s artificial islands that is reportedly “overwhelmed” by rubbish.
Ryanair puts up baggage fees for summer 2012
Fri, 9 Dec 2011
Ryanair is to increase its checked-in baggage fees by 25% for next summer.
Ryanair rolls out reserved seating across network
Wed, 23 Nov 2011
Ryanair is introducing reserved seating in four rows on all its routes from the start of next year.
Ryanair slashes Alicante flights over airbridge row
Wed, 14 Dec 2011
Ryanair is reducing its summer schedule to Alicante by 50%, following a cut of the same size this winter.
Sandals and My Booking Rewards join TTG Virtual: Caribbean
Thu, 1 Dec 2011
TTG is pleased to announce two new exhibitors taking part in TTG Virtual: Caribbean
Select World Travel goes into liquidation
Tue, 22 Nov 2011
Malvern-based Select World Travel has gone into voluntary liquidation.
Selling Power: Feelin' good?
Wed, 14 Dec 2011
With the peak-booking season just weeks away, health consultancy Health Matters 360 says agents need to be in peak physical and mental health to be at their most productive. Carlie Trotter reports
Selling Power: Reach out to singles tactfully
Wed, 30 Nov 2011
Dave Richardson spent a day in Bournemouth with specialist operator Just You to find out what it is that makes single travellers tick
Selling Power: Team dream
Wed, 16 Nov 2011
TTG’s Retail Team of the Year explains what goes on behind the scenes at Journeys a la Carte
Selling Power: The Leader of the Pack is chosen
Thu, 8 Dec 2011
To win a Royal Caribbean Mediterranean cruise, £500 for new clothes and a luggage set, we asked you to tell us your top tips for converting first-time cruisers. Here we reveal the winner along with entries that impressed us the most
Shaping the future of Atol
Thu, 17 Nov 2011
The CAA published a paper this week, providing more information about its plans for Atol reform.
Shares in American Airlines plummet
Wed, 30 Nov 2011
Shares in American Airlines plunged by 81% yesterday, following news that its parent company AMR had filed for Chapter 11 bankruptcy protection.
Sign up for the ttgluxury Seminar 2012!
Wed, 30 Nov 2011
Date announced for 2012 seminar on luxury travel
'Significant work' still needed on Atol reforms - Abta
Fri, 18 Nov 2011
Abta has issued a response to the Civil Aviation Authority’s information paper on the proposed Atol reforms, calling for all business travel to be fully excluded, and more details on the financial risk associated with Approved Bodies.
Simon Calder to appear on Celebrity Mastermind
Fri, 23 Dec 2011
Travel journalist and TTG columnist Simon Calder will be making a special guest appearance on Celebrity Mastermind this festive season.
Snow finally starts falling in ski resorts
Mon, 5 Dec 2011
Ski tour operators are hoping to see a rise in bookings after the first snow started falling in the Alps yesterday.
Specialist hails Sri Lanka recovery
Wed, 30 Nov 2011
Sri Lanka can ‘avoid the pitfalls’ of other destinations as it looks to future with infrastructure investment, new niche areas and high-end product, says Ampersand
Spring 2012
Thu, 8 Mar 2012
Contents include Brazil, Chile, Kelly Hoppen on interior design, Abu Dhabi, Sydney, Rio and Buenos Aires
Staff at 115 shops put into consultation
Wed, 14 Dec 2011
Staff at 115 shops that are part of the Thomas Cook and Co-operative joint venture have been told today that their stores will be closed, and have been put into a 90-day consultation period.
Stelios and Hoberman take to road with car venture
Mon, 12 Dec 2011
easyJet founder Stelios Haji-Ioannou and lastminute.com co-founder Brent Hoberman are to launch a new car club venture.
Stelios to help set up African airline
Tue, 6 Dec 2011
easyJet founder Sir Stelios Haji-Ioannou is to help set up a new no-frills African airline using his new fastjet.com brand.
Strike in Italy could affect flights tomorrow
Wed, 16 Nov 2011
Airlines are warning that flights to Italy tomorrow could be affected by a General Workers Strike.
Tech: Focus on website analytics
Wed, 30 Nov 2011
Find out how travel firms are getting to know their clients through website analysis
Tech: Fortune Cookie profile
Wed, 23 Nov 2011
As digital agency Fortune Cookie nears its 15th anniversary, founder - and former TTG staffer - Justin Cooke wonders why there isn’t more innovation in the UK travel industry
Tech: Harness the power of holiday snaps
Wed, 14 Dec 2011
The Fiesta Hotel Group has found an innovative way to harness the power of guests’ holiday snaps on Facebook. Matthew Parsons finds out how clubbers in Ibiza are raving about their hotel stay
Tech: Making use of Travelzoo
Tue, 13 Dec 2011
Travelzoo’s app has been downloaded by 200,000 people in just four months. David Ambrose tells Matthew Parsons how it was devised, and why it can help agents improve their own mobile websites
Teletext Holidays appoints new chairman
Tue, 13 Dec 2011
Teletext Holidays has appointed Chris Letcher as its new chairman.
Theresa Villiers to face grilling from MPs over Atol
Thu, 15 Dec 2011
The Minister of state for transport is to face a grilling by members of parliament over Atol reform, the government has revealed.
Thomas Cook heading for restructure?
Thu, 24 Nov 2011
Thomas Cook is being tipped for a major financial restructuring after asking its banks for a new loan facility this week.
Thomas Cook launches national ad campaign
Tue, 29 Nov 2011
Thomas Cook today launched a national advertising campaign to assure the public that their bookings are safe and that the company is secure.
Thomas Cook relegated from FTSE 250
Thu, 8 Dec 2011
Thomas Cook Group has been relegated from the FTSE 250 index of major UK public companies on the London Stock Exchange following the slump in the tour operator’s value.
Thomas Cook secures £200 million in funding
Fri, 25 Nov 2011
Thomas Cook has reached an agreement with its banks for a new £200 million in funding and will announce its annual results in December.
Thomson appointed UEFA EURO operator
Thu, 17 Nov 2011
Thomson Sport has been appointed as Licensed Tour Operator for UEFA EURO 2012 and Thomson Sport will operate the England and Republic of Ireland progammes.
Thomson launches 'You’re in Safe Hands’ adverts
Fri, 25 Nov 2011
Thomson Holidays has launched a new ‘You’re in Safe Hands’ campaign today, with advertisements in various national newspapers.
Trade reassured after insurance suspended on Thomas Cook flight-only
Thu, 24 Nov 2011
Advantage has rushed to reassure the trade after it emerged that insurance on Thomas Cook’s flight-only sales had been temporarily suspended.
Trade slams government over APD
Tue, 6 Dec 2011
The trade has slammed the government’s plans to retain the Air Passenger Duty banding structure as a “kick in the teeth” for the industry while the consultation has been branded a “sham”
Train with Tahiti
Tue, 13 Dec 2011
Are you up to speed on Tahiti’s newest hotels?
Travel 2 enters sector with ‘Simply Luxury’
Wed, 23 Nov 2011
Travel 2 is to launch its new luxury division next week and hopes to hit turnover of £10 million in the first year with its trade-only Simply Luxury brand
Travel accountancy firm celebrates industry win
Fri, 2 Dec 2011
Travel accountancy firm Elman Wall won two gongs at the British Accountancy Awards last night.
Travel agent wins smart car
Tue, 20 Dec 2011
A travel agent from Reed & Mackay has become the winner of a Smart Car courtesy of the Star Alliance.
Travel Counsellors looks for 13% sales increase in 2012
Tue, 13 Dec 2011
Travel Counsellors is predicting a 13% increase to nearly £400 million in global sales next year despite the continuing economic worries in Europe.
TTG December 01, 2011
Wed, 30 Nov 2011
The December 01 digital edition of TTG is now available to read
TTG December 07, 2011
Wed, 7 Dec 2011
The December 07 digital edition of TTG is now available to read
TTG Knowledge Stars of 2011
Wed, 14 Dec 2011
We celebrate the close of another busy training year and crown our top achievers
TTG November 17, 2011
Wed, 16 Nov 2011
The November 17 digital edition of TTG is now available to read
TTG November 24, 2011
Wed, 23 Nov 2011
The November 24 digital edition of TTG is now available to read
TTG TV exclusive, part 2: Thomas Cook UK chief Ian Ailles
Thu, 1 Dec 2011
In the second part of TTG’s exclusive video interview, Thomas Cook UK chief Ian Ailles talks about the importance of the high street estate, the upcoming restructure - and why he believes the business will be in much better shape in 2013
TTG TV exclusive: Thomas Cook UK chief Ian Ailles
Wed, 30 Nov 2011
“Agents can have 100% confidence in selling our products…and we are now on very secure financial footing going forward” says Ian Ailles, chief executive mainstream for Thomas Cook UK & Ireland
TTG’s WTM Party 2011: the photos
Thu, 24 Nov 2011
The Opal nightclub on London’s Victoria Embankment was the location this year for the legendary TTG WTM Party. More than 300 delegates from World Travel Market rocked the night away at the venue, with the event taking place on the penultimate night of WTM earlier this month. Roll on WTM 2012…!
Tui attacks government on premium economy APD
Tue, 6 Dec 2011
Europe’s biggest tour operator Tui Travel has criticised the government for failing to change the way Air Passenger Duty is levied on premium economy passengers.
Tui bosses receive £4.6 million share bonus
Fri, 9 Dec 2011
Tui Travel’s top four executives including boss Peter Long have received a share windfall this week worth more than £4.6 million.
Tui describes year as 'record breaking'
Mon, 5 Dec 2011
Tui Travel says it has had a record breaking year in the UK, with total revenue across the group increasing by 9% with an underlying operating profit of £471 million.
Tui targets trade on product knowledge
Tue, 6 Dec 2011
Tui’s UK boss has said the group is keen to work with independent third party retailers to better understand its products.
Turkish Airlines announces new service from Gatwick
Fri, 18 Nov 2011
Turkish Airlines has announced plans to operate services from Gatwick to Istanbul from December 20.
UK agents get first glimpse of Norwegian Breakaway
Wed, 7 Dec 2011
UK travel agents will be some of the first people invited on board Norwegian Cruise Line’s new ship Breakaway, when it visits the UK before its inaugural transatlantic sailing.
UK strike - delay travel, passengers told
Fri, 25 Nov 2011
Cathay Pacific Airways has told passengers due to fly to or from London on Wednesday to postpone their travel plans due to the public sector strike.
United Continental moves closer to integration
Thu, 1 Dec 2011
United Continental Holdings has received its single operating certificate from the Federal Aviation Administration (FAA).
Unmask Mauritius
Tue, 13 Dec 2011
Last chance to win a fluffy Dodo when you take the Mauritius course
VIDEO: Weihagen "Thomas Cook is safe and sound"
Sat, 26 Nov 2011
Interim chief executive Sam Weihagen explains the banking deal - and why he believes Cook now has “a very strong financial ground” to base its business on.
Violence in Cairo amid calls for mass demonstrations
Tue, 22 Nov 2011
Protestors are calling for mass demonstrations in Egypt after hundreds of people camped out in Tahrir Square last night in protest against the country’s military.
Virgin Atlantic slams government for 'ignoring' APD consultation
Thu, 15 Dec 2011
Virgin Atlantic has accused the Treasury of ignoring the “vast majority of responses” to the Air Passenger Duty consultaion.
Virgin Holidays opens first standalone store
Tue, 13 Dec 2011
Virgin Holidays has opened its first standalone shop in London just in time for Christmas, featuring a number of new retail concepts, including iPads for customers to browse brochures.
Virgin makes a move for British Midland International
Mon, 12 Dec 2011
Virgin Atlantic has confirmed that it has made a rival bid for British Midland International, which is being sold by owner Lufthansa.
W&O seeks niche brands to take over
Thu, 1 Dec 2011
Tour operator Western & Oriental is looking to buy niche tour operators to add to its portfolio
Weather adds to Heathrow's strike woes
Tue, 29 Nov 2011
If the public sector strike wasn’t enough, high winds could now also cause disruption at Heathrow tomorrow.
Week 10 Quiz
Thu, 24 Nov 2011
Weekly quiz questions:
Week 11 Quiz
Wed, 7 Dec 2011
Weekly quiz questions:
Week 12 Quiz
Thu, 8 Dec 2011
Weekly quiz questions:
Week 9 Quiz
Thu, 17 Nov 2011
Weekly quiz questions:
Wildlife tourism holds key to conservation
Fri, 9 Dec 2011
Tourists have power to play leading role, says Dr Jane Goodall at A&K event
Win a shopping spree with Quebec
Wed, 16 Nov 2011
Win a £100 shopping voucher when you take the revamped Quebec modules
Win an iPad and more at TTG Virtual: Caribbean
Fri, 9 Dec 2011
Win stays in Saint Lucia and the Dominican Republic and an iPad at our event on December 13
Win music downloads with Star Alliance
Wed, 23 Nov 2011
Last chance to win a Smart car and £200 worth of iTunes music downloads
Winter 2011
Wed, 30 Nov 2011
Contents include the latest from lux resorts in the Maldives, hotels checked out in Abu Dhabi, clubbing in Las Vegas, the pulse of New Orleans and alternative Ecuador
Women’s refuge boosted by Co-op festive appeal
Thu, 8 Dec 2011
A Co-operative Travel branch has got into the Christmas spirit by launching an appeal for presents for a local women’s refuge
