Travel Consultant

Location: South East Position: Travel consultant

This is a fantastic opportunity..... Join a brand new retail store as a Travel Consultant for a luxury travel company! You will be the very best in the industry, a first class, established retail travel sales professional with truly exceptional customer service skills, a proven track record of selling long and short haul holidays. If you have genuine passion for long-haul destinations nurtured through your own travel experiences, we would love to hear from you.

Responsibilities:

*Provide the best and most comprehensive service possible to all your clients within a retail environment.
*Take responsibility for the clients`complete satisfaction, ensuring their expectations are exceeded, whilst retaining profit margins.
*Answer telephone calls, handle all e-mails, faxes, written and personal enquiries from clients.
*Working as an effective team member, assisting face-to-face clients and taking overflow calls from other sales teams as required.
*Maximising sales by selling all of the companies products, including specialists.
*Effectively communicate any information regarding the pricing structure in comparison with the competitors.
*Ensure you keep fully up to date with all current marketing campaigns both direct and trade.
*To maintain and demonstrate your own level of expertise of the sales system and product knowledge.
*Keep up to date on the latest information about the product.
*Attend supplier training sessions and participate in the educational programme.
*Ensure you understand the importance of minimal discounting wherever possible and eliminate errors which may impact on the profit margin.

Requirements:

Preferred job related skills & knowledge -
*Developed sales skills and proven track record of achieving personal sales targets within a retail travel environment.
*Knowledge of long haul travel.

Personal skills & behaviours:

*Exceptional customer service skills.
*A positive 'can do' attitude.
*Flexible and adaptable to changing priorities.
*Adept at planning and organising own time.
*Excellent written and verbal communication skills.
*The desire and initiative to achieve and surpass targets.
*Approachable manner with both colleague and clients.
*Resourceful and practical; can think on your feet and solve problems quickly and effectively.

To apply for this role ref 9216 please call Kate at Travel Trade Recruitment on 02073475060 or email kate@traveltraderecruitment.co.uk with your CV.